PRIVACY POLICY

ActorCV AB is committed to protecting and respecting your privacy. This privacy policy describes how we collect and use your personal data in connection with your use of our service, available at www.actorcv.me and through our mobile applications (the "Service"). This privacy policy also describes the choices available to you regarding our use of your personal data.

Please read this privacy policy before using the Service. By using the Service, you accept this privacy policy and our processing of your personal data. Please note that the Service is not directed to individuals under the age of 16, and we request that they do not provide us with personal data through the Service.

ActorCV AB ("ActorCV AB", "we", "us", "our") is responsible for the processing of your personal data as described herein, as a Controller. Please do not hesitate to reach out to us if you have any questions or comments on your privacy. You can also reach us by sending an email to support@actorcv.me or contact us at:

ActorCV AB
Verkstadsgatan 5
117 36 Stockholm, Sweden

1. PERSONAL DATA THAT WE PROCESS

ActorCV AB process the following categories of personal data about you:

  • User data: During the registration process for the Service you will provide us with your name, email, password, age, picture(s), introduction text, list of experience and previous roles and potentially your phone number.
  • Communications data: We will collect data when you contact us about the Service. Communication data may include user data and other relevant information you share with us about yourself. For example, we collect relevant information about your customer support interactions with us, such as the date, time, method of contact and subject of the conversation. Please note that we receive any information you send to us. Because email communications are not always secure, we encourage you to not include sensitive data in your emails to us and avoid sharing sensitive data with us.
  • Survey data: We may contact you to participate in online customer satisfaction surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
  • Technical data: We will collect technical data from your computer (or mobile device) in connection with you use of the Service, such as IP address, browser type and version, screen resolution, preferred language, geographic location, operating system and computer platform. Technical data may also include information about how you use the Service, and if you encounter any technical errors. Even though we do not normally use technical data to identify individuals, sometimes individuals can be recognized from it.

2. HOW WE GATHER YOUR PERSONAL DATA

Information you give to us: Most of the information ActorCV AB collects about you is received from you. You may directly or indirectly give us information about yourself in different ways, for example during the registration process as explained above. You can always choose not to provide us with certain information. However, some personal data is necessary in order for us to provide you with the Service. Not providing such personal data may prevent you from registering an account or take full advantage of all features of the Service.

Information we collect about you: We may also, responsibly and with your privacy in mind, obtain personal data about you from external public sources and from cookies (see below for more information regarding our use of cookies).

3. HOW YOUR PERSONAL DATA WILL BE USED

ActorCV AB processes your personal data for the following purposes and based on the following legal basis:

  • To register your user account: We will process your personal data to register your user account. This is necessary to enter into a contractual relationship with you regarding the Service and to pursue our legitimate interests, such as our interest in simplifying the registration process for our users. This is hopefully also in your interest.
  • To provide the Service to you: We will process your personal data to manage your account and to provide you with the Service. For example, your personal data is used to confirm your identity when you sign in, and technical data to ensure that the Service is presented in the best way for you. This is necessary for our legitimate interest of upholding our commitments in the Agreement we have entered into regarding our provision of the Service and the General Terms of Service.
  • To communicate with you: Your name and email address will be used to send you reminders, confirmations, service messages and other relevant information about the Service. This processing is necessary for legitimate interests, such as our interest to promote and improve your experience and use of the Service. Feel free to set or turn off notifications in your account settings, or you can follow the unsubscribe instructions contained in email received from us. However, we may still send you important administrative messages that are required to provide you with the Service.
  • To market our Services: Your contact information will be used to send newsletters or other information regarding our Services and updates of our Services to you. This processing is based on our legitimate interest of being able to market our Services. Your pictures, resumé, name and list of experience may be used by Us to market the Service publicly.
  • To provide customer support: Your personal data (such as user data, technical data etc.) may be used to investigate, respond to and resolve complaints and problems with the Service (e.g. bugs). This processing is necessary to provide you with the Service as promised and for our legitimate interest in the functionality of the Service and upholding our obligations under our General Terms of Service.
  • To conduct customer surveys: Your name and email address may be used to conduct customer surveys. By continuously collecting qualitative feedback from you and other users, we can gain a deeper understanding of our users' problems and needs. This processing is necessary to pursue legitimate interests, such as our interest in developing and improving the Service.
  • To develop and improve the Service: We use technical data, survey data, and other aggregated and non-personal information to develop and improve the Service, including troubleshooting, data analysis, research, statistical purposes and testing (such as beta testing and evaluation of new features, in line with the fundamental nature of the Service). For example, we may collect and evaluate technical data about your use of the Service for analytical purposes, to understand how people use the Service in order to make it more intuitive. This processing is partly necessary to provide the Service to you but mainly to pursue legitimate interests, such as our interest in developing and improving the Service and its features.
  • To protect our legitimate business interests and legal rights: We may use information about you if required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, for example in connection with legal claims, compliance, regulatory and audit functions, and disclosures in connection with an acquisition, merger or sale of our business.

4. HOW WE SHARE YOUR PERSONAL DATA

ActorCV AB aims to deliver a great service and user experience. This means sharing information with trusted third parties:

  • Our employees and consultants: Your personal data will, when appropriate, be shared with some of our employees and consultants. However, we will restrict access to those of our employees and consultants who need it to perform their jobs, for example to provide you with customer support. Our employees and consultants are of course subject to strict confidentiality.
  • Our service providers: We transfer to or share your personal data with our suppliers and subcontractors who help us provide the Service to you or supply other services to us which require the processing of personal data. For example, we host the Service on Amazon Web Services. We provide personal data to third parties solely for the purpose of delivering the Service and to manage our daily operations. Our suppliers and subcontractors are not authorized by us to use or disclose your personal data except as necessary to perform services on our behalf or to comply with legal requirements.
  • Legal purposes: Sometimes legal obligations may require us to share information about you, for example to respond to lawful requests from law enforcement agencies, regulatory agencies, and other public and government authorities. We may also disclose information if needed to detect and prevent fraud or in connection with a legal process, for example to enforce our terms and conditions or to protect our rights, or the rights of our affiliates, you or others.
  • Business transfers: We may share or transfer your personal data in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. However, please note that we will never sell your personal data to third parties, unless we have your permission to do so.

5. WHERE WE PROCESS YOUR PERSONAL DATA

ActorCV AB always strives to process and store your data within the EU/EEA. However, your data may in certain situations be transferred to, and stored at, a destination outside of the EU/EEA territory. For example, our e-mail service provider Mailchimp may process your personal data in the U.S. Please note that privacy laws in countries outside of the EU/EEA may not be the same as, and in some cases may be less protective than, privacy laws in your country. However, we always select our service providers carefully and with your privacy in mind. We also take all steps necessary to ensure that adequate safeguards (e.g. EU standard Model Clauses and Privacy Shield) are in place to protect your personal information, and to make sure it is treated securely. You can always contact us for information about the applicable safeguards.

6. HOW LONG WE KEEP YOUR PERSONAL DATA

ActorCV AB keeps your personal data only as long as necessary to fulfill the purposes for which it was collected. How long depends on the type of information and why we process it. We regularly review our need to keep data, taking into account applicable legislation. We keep your personal data until you delete your account, you have been inactive for three years or withdraw your consent. Normally, we need to keep most of your information for as long as you have an active account for use of the Service. Personal data processed on the basis of your consent (e.g. sensitive data), will be deleted when your consent is withdrawn or upon expiry of the purpose for which your consent was given. And sometimes longer. Even if you delete your account or withdraw your consent, we keep your data if and to the extent we believe it is necessary to protect our legal rights, legitimate interests and the interests of others. Your data may also be stored for a longer period if required by applicable statutory retention periods, such as tax and accounting rules.

7. COOKIES

Like many companies, we use "cookies" and similar technologies (e.g. pixel tags) in the Service. Cookies and similar are used to save your account settings (such as language preferences) and user data (e.g. name, email) and to track your use of the Service, in order to provide you with customer support and to get a better picture on how we can improve the Service. Moreover, we use cookies for marketing purposes and for troubleshooting since cookies enable us to detect bugs and similar in the Service. For example, we place a "Facebook Pixel" on your computer or device for retargeting purposes, which enables us to market Company AB on Facebook based on how you as a user have used the Service and to create marketing campaigns towards a certain group of Facebook-users. To read more about Facebook's processing of personal data in relation to the use of "Facebook pixels", please see https://www.facebook.com/business/gdpr.

8. CHANGES IN THIS PRIVACY POLICY

This privacy policy may be updated periodically to reflect changes in the Service or our collection and use of your personal data. You will be informed of any significant changes (e.g. by email), but we also recommend that you review this privacy policy from time to time to ensure you are aware of any made amendments.

9. YOUR RIGHTS

  • Right to object: You have the right to object to processing based on legitimate interest. This means we may no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests. You can always contact us for more information on the balance test that has been made. You may also object to your personal data being processed for direct marketing purposes.
  • Right to access and transfer your data: You have the right to request a transcript of personal data processed by us, and additional information on how the data have been collected, processed, shared, etc. The first transcript may be requested free of charge. You also have the right to transfer your personal data to another controller.
  • Right to rectification: You have the right to correct inaccurate or incomplete information about yourself.
  • Right to erasure ('right to be forgotten'): You have the right to request that we delete personal data about you, for example if the data is no longer necessary in relation to the purposes for which it was collected or otherwise processed, or if there is no legal basis for processing the data.
  • Right to restriction: You are entitled to request that the processing of your personal data should be limited until inaccurate or incomplete information about you has been corrected, or until an objection from you have been handled.
  • Right to withdraw your consent: You may at any time withdraw any consent you have given us. However, please note that it will not affect any processing that has already taken place. Please note that legal rights or obligations (such as confidentiality, accounting and tax legislation) may prevent us from disclosing or transfer all or part of your information, or from immediately deleting your information.

10. COMPLAINTS

You have the right to lodge a complaint to the Supervisory Authority in the country you live or work in, if you believe that we have not complied with our obligations regarding your personal data.